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ICICI Bank: Block-Unblock Debit/Credit Card With iMobile App

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ICICI Bank consistently prioritizes the security of its users, regularly updating both its online banking system and mobile banking apps. Recently, ICICI Bank made several changes to its mobile banking app, iMobile, including the addition of various security features. One notable feature is the Card Block/Unblock option, which proves invaluable if your credit card or debit card is lost or stolen. With the iMobile Block/Unblock Debit Card feature, you can conveniently block your debit card or credit card from anywhere. This ensures that if someone comes into possession of your credit card or debit card, they will be unable to misuse it. Moreover, the iMobile app includes a Card Unblocking feature, allowing you to unblock your card when it is retrieved in the future.

How to use Card block / unblock feature?

  • Don’t have iMobile then download it first, Download or update the latest iMobile app from >>Google Play Store.
  • After download activates it. Read this:- how to activate iMobile app.
  • If your smartphone is already installed iMobile then login to your iMobile app. On the main Screen, tap on SmartKeys & Services option.
  • Now in the SmartKeys & Services tap on Card Services option. Now Follow the points below now:

ICICI Bank Debit Card Blocking-

  • Now in “Card Services” tap on “Block/Unblock Debit Card” option.
  • In the “Select Card Type” option, select the debit card.
  • Now in the “Select Action You Want to Perform” option, select the Block option.
  • From “Select Account No.” option, select your account.
  • In the “Block Type” option, select option Permanent or Temporary.

Note: Pay close attention here. If you select the “Card Block to Permanent” option, your card will be permanently locked. Once you retrieve your card, it cannot be unblocked. Therefore, it is advisable to choose the “Temporary” option. This way, when you recover your card, you can later unlock it using the debit card unblocking option.

  • In “Remarks (optional)” You can fill here some information about why you want to block the card.
  • Then tap on the “Submit” button.

 ICICI Bank Credit card Blocking-

  • In “Card Services” tap on “Block Credit Card” option.
  • “Select Card Type” select the Credit card.
  • “Action You Want to Perform” option from the block will be selected automatically.
  • “Select Account No.” Select your credit card account-related.
  • “Block Type” will be selected automatically permanent.
  • Now from the “Reason” option select Lost or Stolen.
  • “Remarks (optional)” You can fill here some information about why you want to block the card.
  • Finally, tap on the “Submit” button.

Note: If you have a credit card and wish to block it with iMobile, please be aware that if you retrieve your credit card in the future, you will not be able to unlock it again using iMobile. Your debit or credit card has now been blocked, and no one will be able to use it.

How to unblock an ICICI Bank debit card

When you get back your debit card. Then can unblock it again with the help of iMobile app. Follow these point to unblock debit card.

  • In Card Services tap on “Block/Unblock Debit Card” option.
  • “Select Card Type” select debit cards.
  • “Select Action You Want to Perform” Select Unblock option.
  • “Select Account No.”, select your account.
  • “Select Card Numer”, Select your Debit Card.
  • “Remarks (optional)” You can fill here some information about why you want to Unblock the card.
  • After the tap on “Submit” button.

Unblock Debit Card using IVR (Customer Care)

If you can’t unblock your Debit Card using the iMobile app, it can be unblocked via the Customer Care number. Please follow the steps below:

  1. Call the Customer Care number using your bank registered mobile number and listen to the Interactive Voice Response (IVR). It will prompt you to select your preferred language by pressing 1 or 2.
  2. After selecting your language, when it prompts for unblocking your card, press ‘0’ (Zero), and then press 2 for unblocking your card.
  3. Enter your 16-digit card number when prompted (found on the front of the card). When it asks for confirmation, press 1.
  4. If you have called from your registered bank mobile number and entered the correct blocked card information, it will ask you to verify your Debit Card Valid Thru/Expiry Date. For example, if your card is expiring on 06/24, enter 0624.
  5. After entering the Card Expiry date, it will prompt you to verify your Date of Birth (DOB). If your DOB is 05/02/1986, enter it as 05021986.
  6. If you have followed all the above steps correctly, your debit card will be activated immediately.

If your card is still not activating, please contact your bank branch, or you can apply for a new debit card via ICICI Internet Banking Service. If you are unsure about your circle’s ICICI Customer Care Number, please check here.

Thanks for reading!
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Avatar for Pramod Yadav

I'm Pramod Yadav, the person who owns and leads PCMobitech. I really love technology, and I know a lot about the digital world. This passion pushes me to create interesting content. I mainly write about Windows, Android, iOS, VPNs, and keeping things secure online. I make helpful articles, guides, and share tips & tricks to help you understand and use these things better.

75 thoughts on “ICICI Bank: Block-Unblock Debit/Credit Card With iMobile App”

  1. Helo this is m chandrashekar iam using icici credit card recently my credit card was blocked due to enter wrong otp. I want to unblock my credit card so please give a suggetion

    Reply

  2. I need help its urgent someone has stolen my purse on bustand i have lost my whole money, atm,sim card and my gold earings i need to block my atm till i bank gets open plzz someone help me out to block my card

    Reply

    • You can call to customer care and they will ask you a few questions about your account. Once you verify as them to block the card.

      Reply

  3. Is it a good idea to keep credit card always in ‘temporary blocked’ state, and ‘brief-unblock’ whenever necessary?

    Reply

    • It is not good idea. You should only care about not sharing your card information with anyone such as CVV, Card Number, PIN and one another thing is you can set the spending limit to the card.

      Reply

  5. Please delete this post as unblocking feature is not for blocked card.

    My card is blocked. Means it permanently blocked, can not be unblocked. Talked with icici customer care

    Reply

    • Accidentally my credit card was blocked temporarily. Using imobile app on my phone can you please provide the guidance to unblock my credit card. Next month is my marriage have to purchase items for wedding. Appreciate immediate help to icici team.

      Regards,
      Narasimha Reddy B,
      7989612290

      Reply

  8. Sir my dabit card block net working and any work not done reacharge transitin payment pls resolve problam my acont no XXXXXXXXXXXXX

    Reply

  10. Hi sir ,my card is blocked during pin generation .I got the pin number generation as successful but it show the card is blocked how can I unblock this?

    Reply

  11. My card is blocked so I want to unblock it my card no is 4722 **** **** 1781
    So plz try to unblock it

    Reply

  13. My credit card is blocked permanently due to late payment then after I pay all the outstanding amount now I’m having credit limit but I can’t utilize it is there any way to unblock the card

    Reply

  15. My Credit Card No.4375 5125 XXXX XXXX is blocked and I am trying to un-block through your help-line, but they say that it is not blocked. Please note that I am not able to use the credit card from the last one month. Please do the needful,otherwise I will surrender the same.

    Reply

  17. HELLO SIR,

    I AM CUSTOMER OF ICICI BANK . NOW MY DEBIT CARD IS BLOCKED FOR ONLINE SHOPPING TRANSACTION. I HAVE WRITTEN WRONG OTP (ONE TIME PASSWORD) FOR TWO TO THREE TIMES. I HAVE ALREADY REACH MY BANK FOR THIS CASE BT THEY TOLD ME THAT YOU HAVE TO CALL CUSTOMER CARE FOR THE SAME..NW I HAVE DONE CALL ALSO BUT CUSTOMER CARE WAS DIDN’T REPLY ME.. LAST 4 MONTHS MY CARD WAS BLOCKED.. SO, NOW PLEASE SUGGEST ME WHAT CAN I DO NOW FOR CARD UNBLOCKING…PLEASE REPLY ASAP…

    Reply

    • I will suggest you call to the customer care and tell them that your card has been lost and you want another. They will issue a second Debit card which will be delivered to your Home address.

      Reply

    • Sir ,
      Hello sir I am customer of your icici bank my card blocked I am transion money in jio I use wrong opt .so my card is lock .sir l am requesting you to please unblock my card.

      From
      JAI prakash shrivastva

      A/c.4216 2707 XXXX XXX
      501XXX visa debitcard

      Reply

      • Please don’t share your account details online. You should contact with your Bank Branch and tell them about the situation. They will help you to unlock the card.

        Reply

  18. Dear Sir
    I have a icici credit card , but card is permanent block, because the reason late payment , I want to unblock my credit card but I am not unblocking my card please help, credit limit is also available in my card

    Reply

  19. hello what is the 24×7 icici customer care number? I need to get my debit card unblocked immediately or else is there any way to do it online Otherwise please tell me the 24×7 icici customer care number

    Reply

  20. Sir please unblock my credit card for online transection ……because my card has been blocked …..plzzz sir help me

    Reply

  21. Please unblock my credit card because my payment is pending . And do the EMI my amount thank you.my mobile no is [removed]

    Reply

    • You can contact your bank because without them the card can’t be unblocked. If you have IMobile app installed in your phone and activated then follow above process to unblock.

      Reply

  22. My credit card (******** 0000) has been blocked. I had requested customer care over phone to unblock
    and I was assured that the card has been unblocked. But I could know that the card has not been unblocked as a result of which a transaction could not be completed. Please Unblock the card and intimate me.

    Reply

  24. I recently lost my icici debit card, I want a new card, however I am temporarily not residing on my registered mailing address. What can be done in this situation? Will I get a new card by visiting the Home branch or is there an option getting it on the nearest branch?

    Reply

    • You can receive your new debit card on your registered post address. So before apply for a new card simply contact to your bank branch and give them your new address valid id proof and a written letter request. Then they will send the card on your new address..

      Reply

  25. Hi, I’d like to know if I failed to pay the bank the outstanding balance and my card is blocked. Will they unblock it if I pay the money to unblock it?

    Reply

    • Dear Shubham tiwari, Please Contact to the bank. Because Bank has not enable your card. Sometimes a card needs 72 hours to unblock after you got it. So wait if you recently get it or you can contact to customer care.

      Reply

  27. really its ridicules services by i mobile.
    i get all kind of messages in my registered mobile number but when i tried unblock my credit card then they said your number is not registered,is it kidding.

    Reply

  30. sir recently i lost my atm card, so i went yesterday branch so i request to block my card they also blocked but today i got my card so is it possible to unblock…

    Reply

    • Yes, You can unblock your card, by calling customer care, contacting branch again and with ICICI iMobile app, if they have blocked it temporary. otherwise you will need to apply for a new card.

      Reply
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